IT Support and Services
Our comprehensive IT support services are designed for the most demanding small and medium sized companies. Our support covers full life cycle of IT hardware and software. We provide a single point of contact to pro-actively manage all of your PCs and servers to prevent downtime and maximise your business productivity.
AT APTECH SYSTEM, we provide customers with first rate support by combining advanced infrastructure management technology, ITIL best practice processes and quality management systems with over years of IT expertise. Our IT support services provide you with Stress-free IT service by finding and preventing potential problems before you even notice them
Through Automation, Remote Management software and proactive System Management Tools we are able to provide a large proportion of IT services remotely, without compromising the quality of the support. By applying standards, processes and policies we are able to control the environment and manage IT more effectively.
When it comes to choosing IT support package, we think its really important that it is based on your actual requirement and budget. That's why with ASL, you can put together your own IT package or select from our most popular packages:
- 24x7 yearly On-site Support package
- Remote Desktop Support package
- Remote Servers Support package
- Network and LAN Support package
- Firewall /Router/Switches Support package
- Windows, Active Directories, DNS, DHCP, MOM Configuration and Management package
- Corporate/Enterprise Virus Security package
- Software Support package: MS Exchange, MS CRM, MS SQL database, ASP.net Websites and custom build legacy software (MS Access, VB6, VB.net)
- Pro-active support Helpdesk and Reporting
- Per Job or yearly contracts package
